How to Deposit on G9: General Steps and Payment Options
Topping up is simple once you know where to look. This guide explains the general flow of a deposit at G9 and what to check before and after. Our platform is opening soon, and screens may look slightly different when we open.
Our Five Payment Methods
- Bank payment.
- Online transfer (FPX / DuitNow).
- E-wallet (Touch 'n Go eWallet).
- Cryptocurrency (USDT).
- Singapore dollar (SGD).
One platform works with multiple currencies. The cashier inside your account shows exactly which options you can use. See our payment page.
Before You Deposit
- Only deposit an amount you can afford to lose.
- Log in through our login page.
- Remember that G9 runs in cash mode, not credit mode.
General Steps
- Log in to your account.
- Open the cashier, usually labelled Top Up or Deposit.
- Choose one of the payment methods shown.
- Enter the amount and follow the on-screen instructions.
- Check your balance and keep a record of the transaction.
If Your Balance Does Not Update
- Wait a short while and refresh your account.
- Re-check that you followed the instructions exactly, including the amount.
- Keep your transaction record or screenshot ready.
- Use the help options inside the platform, including our 24-hour online customer service, and share the details.
Staying Safe
Only deposit through the cashier inside your G9 account. Never send money to individuals who claim to be agents or support. Our digital wallet supports QR-code scanning for secure transfers.